BY ONOME AMUGE
Abumet Nigeria Limited, a full-service aluminium and glass solutions provider and a member of the Julius Berger Plc Group, has been presented with the ISO 9001:2015 Certification.
The certificate, which is the international gold standard for business practices and quality management, was presented to the company by DQS Management Systems Solutions, a globally renowned and leading quality management systems (QMS) certification body, following a thorough and comprehensive technical audits premium international standard benchmarking, technical impartiality, competence, responsibility, openness, and impeccable ethical business practices.
As an initiative of the International Organisation for Standardisation (ISO), the ISO 9001:2015 is especially focused on businesses and organisations’ ability to withstand a wide range of business risks through effective quality management systems, with a view to enhance customer satisfaction and guarantee a proper return on investment for business stakeholders.
In his remarks after handing over the certificate to Abumet, Lawrence Ogudu, the country director, DQS Nigeria, expressed DQS’ satisfaction with the quality systems that Abumet has in place to meet customers’ requirements.
The certificate, he explained, is at the height of management systems because it puts in place the superstructure for every management system, and makes a clear statement that the company has implemented a management system to ensure that it can deliver quality to its customers consistently.
Ogudu stated further that Abumet has put in place an effective and efficient process which enables it to determine customers’ requirements, adding that “Abumet possesses the ‘knowhow’, infrastructure, and competent personnel required to consistently fulfil the requirements at all times.”
Alexander Hausner, general manager, Abumet, described the feat as a big milestone in terms of improvement to the entire company, in every single department, coordinating interfaces and the improvement of quality.
Hausner added that the certification not only demonstrates the company’s ability in terms of customer services, but is also an excellent guideline for constant improvement of customer satisfaction regarding quality and reliability.
He ascribed the company’s success to a dedicated staff and committed management team whose collaborative efforts brought about the milestone achievement.
Also commenting on the ISO certification, Emeka Ejike, the corporate quality manager for the Julius Berger Group, explained that the company’s excitement about this certification is not limited to the certificate itself, but summed up in the customer satisfaction that comes along with it.
According to him, Abumet in its 31 years of operation has had outstandingly dynamic management processes in place to guarantee its commitment to the satisfaction of its clients.
“The ISO certification further consolidates this commitment, as well as reinforces the company’s assurance of consistency in superior performance,” he said.