By Sabinus Elemba
Access Bank Nigeria plc has unveiled the Access Closa Agent in Owerri, Imo State capital, in a bid to satisfy its customers and make banking easier.
The bank at the event on Thursday said it is targeting to increase its Closa agents from 160,000 to 200,000 nationwide in 2023 and intends to reach both the rural and urban areas.
Chidozie Chukwu, the bank’s regional sales manager, who disclosed this, said the agents were already trained to carry out all of the bank’s transactions, thereby preventing rush and long queues experienced at the bank.
“We have already hit 160,000 of our agents across the nation and we are targeting 200,000 from now. These our Closa agents will make banking easier, distance and long queues experienced by customer will cease,” Chukwu said.
“On our own part, it will enable us to reach out to locations where we cannot reach out; it will allow the people also to key into banking. We would be at every nook and cranny of the country,” he said.
Rob Giles, the bank’s senior retail advisor, earlier informed that customers can locate a Closa agent near them by simply searching for ‘Access Closa Agent’ on Google Maps on their phone instead of walking long distances in search of a branch.