People reported feeling less lonely after interacting with AI chatbots programmed to be empathetic, according to a new study from

AI is the ultimate change management project, says scholar David De Cremer. He talks to Wharton’s Stefano Puntoni about his new book,

In this Nano Tool for Leaders, Stefano Puntoni and Bart De Langhe, authors of “Decision-Driven Analytics,” explain how to get the most

In an excerpt from their new book, Wharton’s Stefano Puntoni and co-author Bart De Langhe argue that the power of data can only be

Customers feel good about a company when its representatives make decisions in their favor, such as approving their loan application