Can an AI Chatbot Be Your Friend?
People reported feeling less lonely after interacting with AI chatbots programmed to be empathetic, according to a new study from
The AI-Savvy Leader: Building the Leadership Skills to Make AI Work
AI is the ultimate change management project, says scholar David De Cremer. He talks to Wharton’s Stefano Puntoni about his new book,
Better Decisions with Data: Asking the Right Question
In this Nano Tool for Leaders, Stefano Puntoni and Bart De Langhe, authors of “Decision-Driven Analytics,” explain how to get the most
Four Pillars of Decision-driven Analytics
In an excerpt from their new book, Wharton’s Stefano Puntoni and co-author Bart De Langhe argue that the power of data can only be
How Do Customers Feel About Algorithms?
Customers feel good about a company when its representatives make decisions in their favor, such as approving their loan application