Analyst Insight

I just gave a talk on the above at the Gartner IT Symposium Expo in Barcelona last Tuesday. In my presentation, I made it clear about the importance of discovery data in various areas within a business and more importantly, argued that the existence of undiscovered data might expose companies to their biggest governance risks. […]

The 2022 Airports Council International Africa/World Annual General Assembly, Conference and Exhibition (WAGA) held in Marrakesh, Morocco from 22 to 28 October. The theme was: Sky’s the Limit: Discovering opportunities within change. The tone at the top will ultimately determine the level of commitment to improving customer experience in any organisation. This I saw firsthand […]

The 2022 Airports Council International Africa / World Annual General Assembly, Conference and Exhibition (WAGA) held in Marrakesh, Morocco from 22 to 28 October. The theme was: “Sky’s the Limit: Discovering opportunities within change”. The conference came up with resolutions, initiatives as well as food for thought for African aviation. ACI is the voice of […]

The chief product director (CPO) of Sunny and Sons Co. Ltd. completed the Data Protection Impact Assessment (DPIA) for the payment methods that his company would use in the next quarter. Various risks identified were documented, mitigated, and the outcome of the DPIA was documented, especially all stakeholders who signed off the mitigation methodologies. It […]

Trade liberalisation is the removal or reduction of restrictions or barriers on the free exchange of goods between nations. These barriers include tariffs, such as duties and surcharges, and non-tariff barriers, such as licensing rules, volume of goods that can be exchanged and expatriate quotas. After World War 2, which took place between 1939 to […]

The general worldview, observing from the impact of the ongoing Ukrainian/Russian war, keeps everyone on their toes with regards to the looming global recession and scary food scarcity, plus the obvious energy crisis resulting from the disruptions in global supply chains that link many countries (mostly within the European Union bloc). The expectations about agricultural […]

The ASQ barometer is a global snapshot of airport customer experience produced by ACI. The source for the recently released ASQ barometer is the ACI Airport Service Quality Departures – main type programme 2022, which is based on Q3 2022 results working with 271 airports. The Airports Council International, ACI, is the trade association of […]

Quite often there is the question raised by stakeholders about the return on investment for data privacy implementation. There is so much one can present with this. I’ve been in meetings where privacy ROI was questioned. In this article, I intend to summarise those answers for those stakeholders that still doubt the incredible return an […]

About 12 percent of the world’s population lives in Africa. But Africa accounts for less than one percent of the global air services market, says a world bank report (“Open Skies for Africa – Implementing the Yamoussoukro Decision” http://www.worldbank.org).  The report, released then in 2010, states further one of the reasons why Africa is underserved […]

Carlos Magnesium is the CEO of Zen Technologies, and he is a serial digital entrepreneur. Recently, he had the idea to develop an app that would be beneficial to schools and parents alike within his geographic location. The app will allow parents to understand their children’s wellbeing, including academic assessments and other school activities. The […]