BY EKELEM AIRHIHEN    Ekelem Airhihen, a chartered accountant, is an airport customer experience specialist. He can be reached on ekyair@yahoo.com and +2348023125396 (WhatsApp only) Gartner has predicted that 25 percent of people will spend at least one hour each day in the metaverse by 2026. McKinsey estimates that the metaverse may generate up to $5 … Continue reading Customer experience and the metaverse in aviation