DHL Express has been certified as a top employer in the African market for the fourth executive year. The company got the award at the 2018 certification ceremony in Johannesburg, South Africa Thursday.
Hennie Heymans, CEO, DHL Express Sub-Saharan Africa, explains that this is the fourth consecutive year that DHL has been awarded thehonour by the Top Employers Institute.
“DHL Express values its employees and strives to make the company a rewarding place to work in. We are proud to have that fact affirmed by Top Employers Institute.”
This year, DHL was the only company to be certified as a Top Employer in 18 markets in Africa, including Angola, Botswana, Cameroon, Cote d’Ivoire, Ethiopia, Gambia, Ghana, Kenya, Madagascar, Mauritius, Mozambique, Morocco, Nigeria, Namibia, South Africa, Senegal, Uganda, and Zambia.
“DHL has cultivated an insanely customer centric culture across the entire organization, which we see as a critical component of our success. Maintaining this culture across the world has relied heavily on our effective employee engagement programs,” said Heymans.
“It therefore goes without saying that employee motivation and development are important areas of focus for us. We are committed to having a team of high performers who operate in a high performance culture that promotes and drives leadership diversity.”
According to Heymans, DHL’s use of employee initiatives and programs, including the company’s Certified International Specialist (CIS) cultural change programme have helped to unlock the potential of the company’s employees across Sub-Saharan Africa.
“This year, we have placed greater emphasis on up-skilling and empowering middle-managers and supervisors – as this rung of leadership is pivotal to the leading and executing of our growth aspirations in the years to come. As we continue to grow, we need every person in the business to understand their role and how to execute it efficiently. After all, the role of supervisors and middle-managers is to build trust and inspire great performance.”
To be certified as a top employer in Africa , a company needs to operate in four or more countries and have exceptional employee conditions. The Top Employers Institute conducts comprehensive and independent research by getting employees in the relevant companies to complete a HR best practice survey.
The Top Employers Institute survey assesses human resource strategy, policy implementation, practices and employee offerings, to reveal whether the company provides exceptional employee conditions, develops talent on all levels and demonstrates leadership through optimizing the development of its employees and employee practices.
“We are honored to have been certified as a Top Employer in Africa for yet another year and we will strive to ensure we maintain our focus on attracting, retaining and developing our people across the region,” concluded Heymans.