Telcos vs. banks: The USSD debt fight
Omobayo Azeez
December 3, 2019
By Omobayo Azeez A good number of people will tell you that banks in Nigeria are notorious for not wanting to pay for anything. They are seen as masters of the game of passing on charges to whomever they can easily target, in many cases, their own customers. It, therefore, did not come as a […]
Nigeria telecoms consumers’ complaints drop as MTN tops chart with 52% in Q4 2017
Goddey OdinApril 30, 2018
Complaints from Nigeria’s telecommunication subscribers have decreased to 17,247 in the fourth quarter 2017 from 18,711 in the third quarter as the country’s telecommunication giant, MTN, topped the list, statistics released by the telecoms regulator have shown. According to the Nigeria Communication Commission (NCC) Consumer Complaints Report Q4, 2017, MTN Nigeria, the largest mobile operator by subscribers base […]
Consumers in Nigeria to channel products, service complaints through new portal, ConsumerHalla
Businessam StaffAugust 13, 2017
Consumers of products and services in Nigeria now have a brand new channel to lodge complaints over the quality of products and services they purchase and receive across the country following the launch Thursday of the online portal, ConsumerHalla. The portal, according to a statement by Brand I Limited, the company behind the new initiative, […]