Ekelem-Airhihen

Ekelem Airhihen,  a trained mediator, chartered accountant, certified finance and IT consultant, certified in policy and public leadership, and an airport customer experience specialist, has an MBA from the Lagos Business School. He is a member, ACI Airport Non-aeronautical Revenue Activities Committee; and is certified in design and implementation of KPI for airports. He can be reached on ekyair@yahoo.com and +2348023125396 (WhatsApp only)


Retail and food and beverages (F&B) commercial activities are a major source of non-aeronautical revenues at airports. When well

A research commissioned by Amadeus, an organisation which provides technology solutions across every area of the travel industry,

Luis Felipe de Oliviera, the director general of ACI World, once said: “ACI World projects that global air travel will nearly return

  EKELEM AIRHIHEN Ekelem Airhihen, an accredited mediator, has an MBA from the Lagos Business School. He is a member, ACI Airport

The Airports Council International ( ACI), is the voice of the world’s airports. It is a global organisation which represents the

Africans need to make a conscious effort towards seeing themselves as one people. They need to do away with the physical and invisible

The recent incident involving Japan Air jet reinstates the fact that we all win when we collaborate with each other. This is one major

Ekelem Airhihen, an accredited mediator, has an MBA from the Lagos Business School. He is a member, ACI Airport Non-aeronautical

The International Airport Review compiled some examples across airports where passengers were given high quality experience which left

In a recent article in the UK Telegraph newspaper (The golden age of airport lounges is over), Sarah Marshall stated: “According to a