Ekelem Airhihen,  a trained mediator, chartered accountant, certified finance and IT consultant, certified in policy and public leadership, and an airport customer experience specialist, has an MBA from the Lagos Business School. He is a member, ACI Airport Non-aeronautical Revenue Activities Committee; and is certified in design and implementation of KPI for airports. He can be reached on ekyair@yahoo.com and +2348023125396 (WhatsApp only)

A new smart security screening technology being put to use at Hong Kong International Airport is set to improve the passenger

Handling airport baggage disruption  can be very stressful and even frustrating. Recently, British Airways was forced to bring in

The COVID-19 pandemic has brought unprecedented challenges to the aviation industry, which has impacted stakeholders at airports. The

Making airports more inclusive and friendly to users is very important in the effort to ensure that every person, no matter their

Article 8 of the United Nations Model Double Taxation Convention relates to the taxation of income from international shipping and air

Air turbulence refers to pockets of air in the atmosphere that can cause an aircraft to shake or wobble. Factors responsible for such

“Airports Council International (ACI), the trade association of the world’s airports, is a federated organisation comprising ACI

Monika Mejstrikova, director of ground operations, International Air Transport Association (IATA), said in a recently released  report

Airport electronic gates, also known as e-gates or automated border control gates, are becoming increasingly prevalent at airports

As aviation continues to grow over and beyond the set- back of the pandemic, airports and the airport community in Africa need to take