Stop Labelling Negotiations as Win-Win or Win-Lose
By Horacio Falcão Too many people have an either naïve or fatalist view of these terms, which have become so misunderstood that
Why Businesses Should Negotiate Prices With Customers
By Horacio Falcão In most scenarios, B2C companies have more to gain by bargaining than not. In the world of retail, there is a
Why Negotiators Should Be on Social Networks
By Horacio Falcão The mere presence of a Facebook connection increases trust and forgiveness in negotiations. Although social