How digital platforms increase inequality

ENTREPRENEURSHIP In their 1995 book The Winner-Take-All Society, Robert H. Frank and Philip J. Cook explained how a few highly rated sportsmen win the bulk of rewards in their field. As digital platforms gain prominence, we are likely to see winner-take-all outcomes across a wider range of professions beyond sport, entertainment and the few widely […]

Identifying social norms makes for better business

RESPONSIBILITY N. Craig Smith, INSEAD Chaired Professor of Ethics and Social Responsibility, and Markus Scholz, Endowed Chair of Corporate Governance and Business Ethics at the University of Applied Sciences for Management & Communication, Vienna The concept of Creating Shared Value (CSV) triggered a major leap in the global movement to redefine the role of business […]

When losing employees boosts innovation

LEADERSHIP & ORGANISATIONS Andrew Shipilov, INSEAD Professor of Strategy, Frédéric Godart, INSEAD Assistant Professor of Organisational Behaviour, and Julien Clément, INSEAD PhD Candidate The loss of a top employee is commonly seen as a setback for companies. However, recent research suggests it can be a blessing. Why? An employee lost is a potentially vital network […]

Strategic change is all in the timing

LEADERSHIP & ORGANISATIONS Quy Huy, INSEAD Professor of Strategic Management At the end of the 20th century, perhaps no American business leader was more admired—and emulated—than former General Electric CEO Jack Welch. He became legendary for almost single-handedly remaking the massive Boston-based conglomerate into a global leader. During his 20-year tenure, which ended in 2001, […]

Two new commandments of customer engagement

MARKETING Mark Lee Hunter, INSEAD Adjunct Professor and Senior Research Fellow, Luk Van Wassenhove, INSEAD Professor of Technology and Operations Management, and Maria Besiou, Professor of Humanitarian Logistics at Kühne Logistics University The digital revolution is transforming the relationship between consumers and companies. Nearly all business functions are feeling the effects, but conventional marketing sits […]

Talent management for the age of career disruption

CAREER Antoine Tirard, (INSEAD MBA ‘97D), Founder, NexTalent, and Claire Lyell, (INSEAD MBA ‘92J), Founder, Culture Pearl Most companies are shooting themselves in the foot in the “war for talent”. We discovered a serious misalignment between the priorities of employers and those of sought-after talents while researching our forthcoming book, Disrupt Your Career: How to […]

Banks are still thinking short-term

ECONOMICS & FINANCE Boris Liedtke, Distinguished Executive Fellow, INSEAD Emerging Markets Institute and S. David Young, INSEAD Professor of Accounting and Control Among the multiple organisational failures that led to the global financial crisis, one is fairly well buried in the debate. Much was made of the incentives that skewed short-term risk taking but behind […]

Higher education must still go global

LEADERSHIP & ORGANISATIONS Gabriel Hawawini, INSEAD Professor of Finance, INSEAD Dean from 2000-2006 Students need global understanding, now more than ever. Despite recent signs of a retreat from globalisation in the United States and Britain, there has not been a broad-based pullback globally. Many countries are keen to stress that they remain “open for business” […]

Why your financial planner should be a robot

ECONOMICS & FINANCE Lucas Weatherill, CEO & CIO at OnTrack Retirement, and Boris Liedtke, Distinguished Executive Fellow, INSEAD Emerging Markets Institute Retirement planning requires more data and less human involvement to nudge customers to a more comfortable future. In 2015 the Singapore-based bank, DBS, surveyed 600 local mothers in their 30s about retirement. The results […]

Why sharing power is critical to build future leaders

 LEADERSHIP & ORGANISATIONS David Dubois, INSEAD Assistant Professor of Marketing A personal sense of power stems from accumulating short episodes of power, not from a magic wand. Many studies on the psychology of hierarchy have shown that being in a state of high power – that is, feeling that one has control over resources such […]