Kuala Lumpur-Singapore named busiest international air route

A flight linking Singapore and the Malaysian capital Kuala Lumpur has become the busiest international route in the world, research shows. Planes made 30,537 trips between the two airports in the year to February 2018, OAG Aviation said. The route overtook Hong Kong-Taipei in a list dominated by Asian destinations. Flying between Singapore and Kuala […]

RwandAir expands business in Nigeria, flies Abuja-Kigali route

RwandAir on Friday inaugurated its maiden flight to the Nnamdi Azikiwe International Airport, Abuja with 30 passengers on board Boeing 737-700 aircraft from Kigali, Rwanda’s capital. Ibiyemi Odusi, the airline’s Country Manager, Nigeria, said in a statement that the commencement of Abuja-Kigali route was part of the airline’s determination to expand its business to the […]

South African Airways maintains 4-star ranking in business, economy classes

South African Airways (SAA) has maintained a 4-Star Skytrax ranking in both business and economy classes for a 16th consecutive year. Skytrax, an independent global airline-rating organisation, awarded the 4-Star rating placing the airline amongst other international and partner airlines. “The South African Airways product and service standards continue to perform at a standard that […]

Marriott International unveils one set of unified benefits across its loyalty programmes

Marriott International Inc., an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities worldwide, Tuesday announced it would introduce one set of unified benefits across its loyalty programmes including Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) for its members starting August 2018. “Beginning […]

Kenya Airways appoints Total Air Logistics sales agent in Nigeria

Kenya Airways has appointed Total Air Logistics Limited as General Sales Agent (GSA) to sell passenger tickets and cargo space in Nigeria. This decision is in line with the airline’s strategy of rationalising its operations to increase efficiency and improve service delivery. “We are seeking operational efficiency to the benefit of our staff, shareholders and […]

Delta Air Lines reports $718m pre-tax income in Q1 2018

Delta Air Lines has reported financial results for the March quarter 2018, with a generally accepted accounting principles (GAAP) pre-tax income of $718 million and net income of $547 million as well as earnings per diluted share of $0.77 on record revenue of $10.0 billion The results indicate adjusted pre-tax income of $676 million, adjusted […]

World’s best airports for customer experience revealed

Minutes can drag while waiting for a flight and sometimes it can seem like time has stopped altogether. However, some airports have such incredible customer service experience that means waiting for your connection can make the time fly. A new survey released by the Airports Council International (ACI) has revealed the best airports for customer […]