By Samson Echenim
With multiple booking channels that make booking seamless for air passengers and very competitive ticket rates to make air transport accessible to more middle-class Nigerians, Dana Air is leading the country’s airline services industry with its innovative strategies.
The National Association of Aircraft Pilots and Engineers (NAAPE) recently recognised Dana Air’s competitive edge and described the airline as “very ready and fit for post Covid-19 operations” amidst obvious challenges faced by airlines in the country.
The body officially recognised Dana Air at its 15th national conference held at the NAF Conference Centre, Kado, Abuja with the Most Innovative Airline Award.
The conference was themed: ‘Imperatives of Strong Partnership for a Sustainable Aviation Industry; Recovery from Covid-19 Impact.”
The National President of NAAPE, Engineer Galadima Abednego while speaking at the event said ”it is my pleasure and delight to present you this Most Innovative Airline Award. This is in recognition of your innovative business strategies and commitment to developing the industry.”
Also speaking to newsmen after receiving the award on behalf of Dana Air, the airline’s Chief Operating Officer, Obi Mbanuzuo said, ”I am particularly happy that our quiet effort is being recognised publicly and this award is truly appreciated by the entire team at Dana Air.”
”We are glad to be contributing immensely to capacity building and development of the aviation industry and there is an ongoing effort to further improve and increase the capacity of our engineers to achieve more exploits.”
”Also on the innovative side of our operations, we pioneered WhatsApp booking in the industry at the advent of Covid 19, we have a self booking kiosk located at the airport and currently to ensure that we are available to assist our customers round the clock, we have a 24 hours , 7 days customer service.”
”We have created multiple channels for seamless booking and interaction with our guests and we have more in the works. We would continue to offer our guests world class service, safe and timely departures, competitive fares and innovative online products” he added.
Dana Air is one of Nigeria’s leading airlines with a mixed fleet of 9 aircraft, and daily flights from Lagos to Abuja, Port Harcourt, Enugu, and Owerri.
The airline is reputed for its innovative online products, world-class in-flight service, and unrivaled on-time performance.
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